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Excellence in business communication / John V. Thill
Titre : Excellence in business communication Type de document : texte imprimé Auteurs : John V. Thill, Auteur ; Courtland L. Bovée, Auteur Mention d'édition : 7th ed. Editeur : Upper Saddle River, N.J. : Prentice Hall Année de publication : c2007 Importance : xxv, 572, 29, 20, 4, 10, 2,19 p. Présentation : color illustrations Format : 28 cm ISBN/ISSN/EAN : 978-0-13-187076-5 Note générale : Includes bibliographical references and index. Langues : Anglais (eng) Catégories : Business communication -- United States -- Case studies.
United States.Index. décimale : HF 5718.2 .U6 Résumé : For undergraduate business communication courses. Thill/Bovee, Excellence in Business Communication 7e, delivers an abundance of the most realistic model documents so your students can learn by example. Note de contenu : Checklists --
Preface --
Ch. 1. Communicating Successfully in an Organization --
Ch. 2. Understanding Business Communication --
Ch. 3. Communicating Interculturally --
Ch. 4. Communicating Through Technology --
Ch. 5. Planning Business Messages --
Ch. 6. Composing Business Messages --
Ch. 7. Revising Business Messages --
Ch. 8. Writing Direct Requests --
Ch. 9. Writing Routine, Good-News, and Goodwill Messages --
Ch. 10. Writing Bad-News Messages --
Ch. 11. Writing Persuasive Messages --
Ch. 12. Writing Short Reports --
Ch. 13. Planning Long Reports --
Ch. 14. Writing Long Reports --
Ch. 15. Writing Resumes and Application Letters --
Ch. 16. Interviewing for Employment and Following Up --
Ch. 17. Listening, Interviewing, and Conducting Meetings --
Ch. 18. Giving Speeches and Oral Presentations --
Appendix A. Format and Layout of Business Documents --
Appendix B. Documentation of Report Sources --
Appendix C. Fundamentals of Grammar and Usage --
Appendix D. Correction Symbols --
References --
Acknowledgments --
Indexes.Excellence in business communication [texte imprimé] / John V. Thill, Auteur ; Courtland L. Bovée, Auteur . - 7th ed. . - Upper Saddle River, N.J. : Prentice Hall, c2007 . - xxv, 572, 29, 20, 4, 10, 2,19 p. : color illustrations ; 28 cm.
ISBN : 978-0-13-187076-5
Includes bibliographical references and index.
Langues : Anglais (eng)
Catégories : Business communication -- United States -- Case studies.
United States.Index. décimale : HF 5718.2 .U6 Résumé : For undergraduate business communication courses. Thill/Bovee, Excellence in Business Communication 7e, delivers an abundance of the most realistic model documents so your students can learn by example. Note de contenu : Checklists --
Preface --
Ch. 1. Communicating Successfully in an Organization --
Ch. 2. Understanding Business Communication --
Ch. 3. Communicating Interculturally --
Ch. 4. Communicating Through Technology --
Ch. 5. Planning Business Messages --
Ch. 6. Composing Business Messages --
Ch. 7. Revising Business Messages --
Ch. 8. Writing Direct Requests --
Ch. 9. Writing Routine, Good-News, and Goodwill Messages --
Ch. 10. Writing Bad-News Messages --
Ch. 11. Writing Persuasive Messages --
Ch. 12. Writing Short Reports --
Ch. 13. Planning Long Reports --
Ch. 14. Writing Long Reports --
Ch. 15. Writing Resumes and Application Letters --
Ch. 16. Interviewing for Employment and Following Up --
Ch. 17. Listening, Interviewing, and Conducting Meetings --
Ch. 18. Giving Speeches and Oral Presentations --
Appendix A. Format and Layout of Business Documents --
Appendix B. Documentation of Report Sources --
Appendix C. Fundamentals of Grammar and Usage --
Appendix D. Correction Symbols --
References --
Acknowledgments --
Indexes.Réservation
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