Working with difficult people / Muriel Solomon 

Public ISBD Titre : Working with difficult people Type de document : texte imprimé Auteurs : Muriel Solomon, Auteur Editeur : Englewood Cliffs, N.J. : Prentice-Hall Année de publication : c1990 Importance : XIV, 295 p. Format : 24 cm ISBN/ISSN/EAN : 978-0-13-957390-3 Note générale : Includes Index. Langues : Anglais (eng) Langues originales : Anglais (eng) Catégories : Conflict management Interpersonal Conflict Interpersonal relations Index. décimale : HD 42 Résumé : Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all Read more... Note de contenu : Dealing with hostile/angry people -- Dealing with pushy/presumptuous people -- Dealing with deceitful/underhanded people -- Dealing with shrewd/manipulative people -- Dealing with rude/abrasive people -- Dealing with egotistical/self-centered people -- Dealing with procrastinating/vacillating people -- Dealing with rigid/obstinate people -- Dealing with tight-lipped/taciturn people -- Dealing with complaining/critical people. Working with difficult people [texte imprimé] / Muriel Solomon, Auteur . - Englewood Cliffs, N.J. : Prentice-Hall, c1990 . - XIV, 295 p. ; 24 cm. ISBN : 978-0-13-957390-3 Includes Index. Langues : Anglais (eng) Langues originales : Anglais (eng) Catégories : Conflict management Interpersonal Conflict Interpersonal relations Index. décimale : HD 42 Résumé : Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all Read more... Note de contenu : Dealing with hostile/angry people -- Dealing with pushy/presumptuous people -- Dealing with deceitful/underhanded people -- Dealing with shrewd/manipulative people -- Dealing with rude/abrasive people -- Dealing with egotistical/self-centered people -- Dealing with procrastinating/vacillating people -- Dealing with rigid/obstinate people -- Dealing with tight-lipped/taciturn people -- Dealing with complaining/critical people.

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Code-barres	Cote	Support	Localisation	Section	Disponibilité
100049649	HD 42 .S65 1990	Book	Bibliothèque principale	English Books	Disponible

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