Titre :	Working with difficult people
Type de document :	texte imprimé
Auteurs :	Muriel Solomon, Auteur
Editeur :	Englewood Cliffs, N.J. : Prentice-Hall
Année de publication :	c1990
Importance :	XIV, 295 p.
Format :	24 cm
ISBN/ISSN/EAN :	978-0-13-957390-3
Note générale :	Includes Index.
Langues :	Anglais (eng) Langues originales : Anglais (eng)
Catégories :	Conflict management Interpersonal Conflict Interpersonal relations
Index. décimale :	HD 42
Résumé :	Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all Read more...
Note de contenu :	Dealing with hostile/angry people -- Dealing with pushy/presumptuous people -- Dealing with deceitful/underhanded people -- Dealing with shrewd/manipulative people -- Dealing with rude/abrasive people -- Dealing with egotistical/self-centered people -- Dealing with procrastinating/vacillating people -- Dealing with rigid/obstinate people -- Dealing with tight-lipped/taciturn people -- Dealing with complaining/critical people.

Working with difficult people [texte imprimé] / Muriel Solomon, Auteur . - Englewood Cliffs, N.J. : Prentice-Hall, c1990 . - XIV, 295 p. ; 24 cm.
ISBN : 978-0-13-957390-3
Includes Index.
Langues : Anglais (eng) Langues originales : Anglais (eng)

Catégories :	Conflict management Interpersonal Conflict Interpersonal relations
Index. décimale :	HD 42
Résumé :	Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all Read more...
Note de contenu :	Dealing with hostile/angry people -- Dealing with pushy/presumptuous people -- Dealing with deceitful/underhanded people -- Dealing with shrewd/manipulative people -- Dealing with rude/abrasive people -- Dealing with egotistical/self-centered people -- Dealing with procrastinating/vacillating people -- Dealing with rigid/obstinate people -- Dealing with tight-lipped/taciturn people -- Dealing with complaining/critical people.